/ CUSTOMER CARE
Sweet Julian is not responsible for any damage to items after pickup/ delivery. Please refer to our "Cookie Care" page for best practices.
/ALLERGENS
Sweet Julian is a home-operated business so our items are not produced in an allergy-free kitchen. Our facility produces foods that contain wheat, eggs, soy, nuts, chocolate, dairy and seeds.
Please specify any allergens at checkout.
/ PRIVACY & SAFETY
Any information we receive will not be sold to third parties. We will contact you about new products but will never sell your information to other companies.
/FLORIDA COTTAGE FOOD LAW
Sweet Julian operates under the Florida Cottage Food Law. This food is not inspected by the department of public health.
/REFUND POLICY
In the unlikely event that you are not happy with your product, please let us know about the problem within 48 hours of receipt of your product. Full or partial refunds and store credit are decided on a case-by-case basis, but our goal is always to have you leave happy. If we have made a genuine mistake (the product was not made correctly), we will certainly make it right. We are not able to offer refunds in cases where the product was baked and decorated correctly, but a flavor or texture didn't meet a personal preference. Most people love our flavors, but it's impossible to predict everyone's particular taste preferences. If something has gone wrong, please let us know right away!
/ PAYMENT METHODS
- Credit / Debit Cards
- Zelle
- Venmo
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